Support. Service. Expertise... Cruise Holidays

As the industry's North American cruise-specialty retail franchise leader, Cruise Holidays is committed to providing the start-up assistance and support services you need to operate a thriving franchise.

 

Start-up Assistance

• Training: Our comprehensive training program begins with a 3-week Cruise University training in Minneapolis, MN.  The program covers our web based point-of-sale system, sales, office operations, marketing and financial management.  On-going training includes:  in-store consultation, classroom based instruction, internet based training, regional meetings and 'at sea' learning opportunities.
• Real Estate: Site selection assistance and approval.

Opening Support

• Site Approval:  Based upon proven parameters and demographics.
  Store Opening Guidance: Staff guidance and comprehensive tools to ensure that all pieces are in place when you turn the key.
• Grand Opening: We help you with your budget, business, & marketing planning and will spend time in your store to help ensure you are ready to open.
• Field Support: A Business Development Manager works with franchisees to ensure all needs are addressed in the timeline needed for opening your business. 
  

Even after your Cruise Holidays franchise becomes established, you can continue to count on us for the ongoing business support you need to grow your market share in your particular location.

 

Continued Support

Cruise Holidays franchisees capitalize on the company's resources to deepen their own market penetration and retain valuable customers. You'll enjoy the benefits of being an entrepreneur while receiving unparalleled, expert guidance in developing your store.

 

• Accessible Resources: Support specialists can be reached through the company's franchisee-exclusive intranet system and/or toll-free telephone lines. Cruise Holidays also provides Business Development Managers for the ever critical business planning, marketing, and analytical support.
• Training: Cruise Holidays franchisees receive regularly updated comprehensive operations, product, sales, and customer-service training and materials. 
• Communications: Cruise Holidays holds annual meetings with Franchisees throughout the country, meets with representatives of a franchisee-elected Franchise Advisory Board, holds a company-subsidized networking meeting at sea, and an Annual Convention.  Quarterly, we also write a Travel Column for franchisees to utilize in their markets, have a weekly update communication from the COO of Cruise Holidays, and have quarterly Town Hall calls.
• Electronic Communications: Franchisees access a unique electronic support information system designed exclusively for them. This Intranet tool offers on-line access to breaking corporate and industry news, operations information, customer promotions, supplier information, marketing & public relations information, and online communication with other Cruise Holidays franchisees.
• Marketing: Franchisees benefit from a multitude of state of the art marketing tools, collateral and programs that help them build their business by reaching new customers and by increasing the frequency and repeat business of existing customers.
• Discount Business Programs: Among the discount programs Cruise Holidays offers franchisees are business insurance, long-distance and communications services, business and office supplies. 
• Insurance Plan:  Franchisees are able to access a supplier for individual and group insurance plans.

 

Submit your information and start the discovery process today with Cruise Holidays!